The omnichannel platformfor independent distributors
Our platform empowers independent distributors to sell and manage orders, seamlessly integrating all stages of distribution —from inventory management to final delivery. This enables you to enhance sales and profitability.
Chiper helps the largest network of independent food distributors strengthen customer relationships and boost basket size.
Trusted by 20+ independent distributors across 5 countries
Serving the traditional channel is costly, inefficient, and unprofitable.
In-person Sales
Commercial force with limited tools to increase productivity and customer retention.
Procurement
Limited cash flow due to poor inventory and purchasing decisions driven by negotiations rather than data.
Warehousing and order preparation
High staffing and order preparation costs, combined with limited inventory control and visibility, lead to inefficiencies that erode margins and hinder the effective scaling of operations.
Last-mile Delivery
An inefficient and costly fleet, characterized by low utilization rates, results in underutilized resources and significantly reduced delivery profitability.
Cash Collection and Payments
Complex and high-risk cash collection systems, combined with the absence of modern payment alternatives, restrict flexibility, increase operational burden, and significantly slow down the cash collection cycle — ultimately straining liquidity and customer experience.
Loyalty
Customer churn driven by portfolio or pricing changes highlights the lack of loyalty and resilience in the customer base, exposing distributors to revenue volatility and making long-term growth harder to sustain.
Automation, control, and intelligence at every step of the operation.
Marketplace
Serve your customers 24/7 and harness the power of digital marketing to boost revenue and optimize business margins.
- Automate Digital Marketing with AI: Reach more customers with less effort by letting our AI engine create and manage personalized marketing campaigns — increasing visibility, driving conversions, and saving your team valuable time.
- Promote Brands with Chiper Ads: Unlock new revenue streams by promoting your own products or third-party brands directly within the buying experience. Chiper Ads lets you influence purchase decisions at the point of sale with targeted placements.
- Customer Segmentation: Maximize marketing impact by segmenting customers based on buying behavior, frequency, location, or product preference — allowing for precise targeting, better engagement, and higher customer lifetime value.
Sales Force Management
Increase your sales team's effectiveness by equipping them with the right tools and tracking your field teams online, wherever they are.
- On-the-go Order Taking: Equip your sales reps with mobile tools that allow them to take and process orders directly from the field — speeding up sales cycles, reducing errors, and improving customer experience.
- AI-Powered Recommendations to Boost Effectiveness: Help your team sell smarter with AI-driven suggestions based on historical data, customer behavior, and product performance — increasing average order size and conversion rates.
- Geo-Referenced Tracking: Gain full visibility into your sales force's movements and visits with real-time, map-based tracking — optimizing territory coverage, reducing operational inefficiencies, and ensuring accountability.
Supplier Management
Reduce inventory days and optimize working capital by minimizing stockouts and automating the supply processes.
- Automatic Purchase Orders with AI: Streamline your procurement process with AI-generated purchase orders that are based on real-time demand, sales trends, and inventory levels — reducing manual work, avoiding overstocking, and ensuring timely replenishment.
- Supplier Scheduling and Rating: Manage supplier relationships more effectively with smart scheduling tools and performance ratings — helping you prioritize reliable partners, improve delivery consistency, and negotiate better terms.
- Demand and Inventory Days Forecasting: Make smarter buying decisions with predictive insights that forecast demand and inventory turnover — enabling you to reduce excess stock, lower carrying costs, and improve working capital efficiency.
Warehouse and Inventory Management (WMS)
Gain real-time, error-free visibility of your inventory with easy-to-use applications to scale your operation efficiently and reduce waste.
- Cycle Counts: Maintain accurate inventory levels with continuous, automated cycle counting — reducing shrinkage, avoiding stock discrepancies, and eliminating the need for disruptive full-stock audits.
- Paperless Operation: Streamline warehouse processes with a fully digital workflow that eliminates paperwork, reduces human error, and accelerates order handling — driving speed, accuracy, and sustainability.
- Order Preparation and Inventory App: Empower your warehouse team with intuitive mobile tools to manage inventory and fulfill orders efficiently — improving picking accuracy, reducing fulfillment time, and supporting operational scalability.
Logistics and Last-Mile Management
Ensure the profitability of your last-mile operation and improve service quality with optimized distribution tailored for the traditional channel.
- Automatic Routing with AI: Maximize delivery efficiency and reduce transportation costs with AI-powered route optimization — ensuring faster deliveries, lower fuel usage, and smarter fleet utilization based on real-time conditions and delivery priorities.
- Freight, Minimum Order Quantities, and Delivery Times by Zone: Customize and control your logistics strategy with flexible configurations by geographic zone — allowing you to manage freight costs, set profitable order minimums, and offer reliable delivery windows that align with customer expectations.
- Last-Mile Delivery App: Equip drivers with a user-friendly mobile app to manage routes, confirm deliveries, capture proof of delivery, and report issues in real time — enhancing visibility, traceability, and customer satisfaction across every order.
Cash Collection, Payments, and Credit
Enhance purchase frequency and average order value with modern financial solutions tailored to your customers.
- Invoicing at the Time of Delivery: Simplify and accelerate the payment process by generating invoices instantly at delivery — improving cash flow visibility, reducing reconciliation time, and enhancing trust with customers.
- Credit for Shopkeepers at Checkout: Increase conversion rates and average order value by offering embedded credit options at the point of sale — empowering store owners to buy more without cash constraints, while reducing your sales friction.
- Multiple Digital Payment Options: Provide flexible, secure payment methods — including bank transfers, mobile wallets, and QR codes — to meet customer preferences, reduce cash handling risks, and ensure faster, safer collections.
Loyalty Program
Increase your customers' lifetime value and stay ahead of the competition with engaging dynamics and incentives that captivate users.
- Priority Access to Exclusive Offers and Discounts: Reward your most loyal customers with early access to special promotions and preferred pricing — strengthening relationships, encouraging repeat purchases, and making your platform the go-to choice for store owners.
- Access to Credit for Inventory Purchases: Unlock financial flexibility for top-tier customers by offering tailored credit lines — empowering them to maintain healthy stock levels, grow their business, and stay loyal to your distribution network.
- Get Rewarded for Inviting New Store Owners: Turn your best customers into brand ambassadors with a referral program that offers tangible rewards for bringing new stores onto the platform — accelerating network growth while reinforcing user engagement.
Data Analytics
Gain a competitive edge with Chiper Insights, our advanced data analytics solution designed to help distributors make smarter, faster decisions. By transforming raw sales, inventory, and customer data into actionable insights, we empower you to optimize product mix, forecast demand, and identify growth opportunities in real-time.
- Real-time visibility and dashboards: Monitor sales, inventory levels, customer behavior, and route performance across zones and clients — all in one place.
- AI-powered recommendations for operations optimization and maximizing profitability.
- Performance tracking and reporting to measure performance and customer trends and make data-driven decisions.
Proven Results
Proven Tech Solutions Powering Distributors Across 5 Countries, 20+ Cities, and a Growing Network of Partners
Last Mile cost reduction
Reduce the number of delivery vehicles needed with AI-powered routing and optimized last-mile
Boost in customer sales
Help your stores grow — with digital tools that increase order frequency, basket size, and customer retention.
Lower inventory levels, higher efficiency
Cut excess stock, free up warehouse space, and unlock working capital through smarter inventory planning.
Savings in warehouse labor
Automate warehouse operations to reduce manual workload and lower operational costs.
fewer stockouts
Improve product availability and service levels with predictive demand planning and real-time inventory visibility.
Customer satisfaction
Achieve exceptional customer satisfaction through reliable service and innovative solutions.
About Chiper
Chiper is transforming Latin America’s traditional retail ecosystem through technology and AI-driven innovation. Our operating system, ChiperOS, empowers independent distributors to digitize their operations, optimize logistics, and grow their businesses by connecting them to over 100,000 corner stores across the region. With features like AI- powered order management, intelligent inventory control, and next-day delivery, we enable better decisions, faster service, and stronger relationships between suppliers and stores.
Built with automation at its core, our platform processes over 1 million orders annually, helping partners reduce inefficiencies, increase profitability, and compete effectively in a modern market. We collaborate with distributors and manufacturers to deliver an integrated experience where every step — from sales to fulfillment — is powered by data. Operating in Brazil, Mexico, Chile, Colombia, and Venezuela, Chiper is creating a connected, intelligent commerce network for Latin America’s most important retail segment.
Our Core Values
Excellence
We maintain the highest standards in everything we do, delivering exceptional results that exceed expectations.
Results-Driven
Our focus is on delivering measurable outcomes that drive real business value and sustainable growth.
Innovation
We embrace cutting-edge technologies and creative solutions to solve complex business challenges.
Global Reach
Our expertise spans across industries and geographies, serving clients worldwide with local insight.
What Our Clients Say
Don't just take our word for it. Here's what industry leaders say about their experience working with Chiper.
"Chiper helps us maintain a diversified inventory, avoiding large product stockpiles. We can analyze market demand and focus on high-turnover products, which reduces costs and risks associated with inventory management. This allows us to concentrate on promotional strategies and brand management with our strategic business partners."
"It’s amazing how Chiper operates paperlessly, managing the entire process from order to delivery, eliminating manual intervention and providing real-time visibility to everyone involved. With ChiperOS, we can now accept orders until 10 PM and deliver them the next day. This innovation has allowed Distrijass to increase delivery frequency and optimize their distribution."
"Chiper completely transformed our operation. Now we can take orders without physical visits, optimize routes, and deliver faster. With ChiperOS, even orders placed outside of business hours are processed and delivered the next day. This technology has allowed us to reduce costs, improve customer service, and have complete real‑time control. It marked a before and after for T&T."
Frequently Asked Questions
Get answers to common questions about ChiperOS and discover how our platform can transform your distribution operations.
Ready to Get Started?
Let's discuss how we can help transform your business with our professional solutions. Get in touch with our experts today.
Contact Information
Wilmington, DE 19807
Saturday: 10:00 AM - 4:00 PM
Why Choose Chiper?
- Proven track record of success
- Industry-leading expertise
- 24/7 customer support
- Customized solutions